Privacy Policy Ferrari88 — Your Privacy, Our Priority

Ferrari88 values the privacy of every member and user of our platform. We understand that your trust in us depends largely on how we handle your personal information. As such, we have established strong privacy principles and practices to ensure your data is always managed responsibly.

This Privacy Policy applies to all information collected through the official ferrari88 website, mobile app, and any other communication channels related to our platform. It covers all interactions between you and ferrari88, from the account registration process through to every transaction and activity on the platform.

Ferrari88 only collects information that is strictly necessary to provide you with a safe, efficient and high-quality service. The following are the categories of data we collect:

We never collect sensitive information such as biometric data, medical information, or religious beliefs without your explicit consent and a genuinely lawful basis.

Every piece of data we collect is used for a clear and lawful purpose. ferrari88 uses your personal information for the following purposes:

• Account management: Create, verify, and manage your member account, including a two-tier KYC process that ensures your account's security.
• Transaction processing: Process deposits, withdrawals, and all financial transactions accurately and securely using your preferred payment method.
• Platform security: Detect and prevent fraud, money laundering, multi-account usage, and any activity that violates ferrari88's Terms and Conditions.
• Legal compliance: Fulfil applicable legal and regulatory obligations, including reporting requirements to the relevant authorities when necessary.
• Service improvement: Analyse usage patterns to improve the platform experience, develop new features, and tailor content to the needs of Malaysian members.
• Marketing communications: Send promotional information, exclusive offers, and the latest ferrari88 news — only if you have consented to receive them.
• Customer support: Resolve enquiries, complaints, and technical issues more quickly and efficiently based on your account records.

Ferrari88 does not sell, rent or trade your personal data to third parties for marketing purposes. However, in certain limited and lawful circumstances, we may share your information with the following parties:

• Payment service providers: DuitNow, FPX, Touch 'n Go, Boost, GrabPay and partner banks receive only the data strictly necessary to process your financial transactions.
• Technology service providers: Companies that provide the technical infrastructure, hosting, analytics, and cybersecurity services that support ferrari88's operations.
• Regulatory authority: Ferrari88 will disclose information to the relevant authorities when required by law, court order or valid legal process.
• Identity verification partners: Third-party services that assist in conducting KYC checks and member identity document verification.

Every third party working with ferrari88 is required to comply with strict data protection standards and may only use your data for purposes contractually agreed upon with us.

Protecting your personal data is not merely a legal obligation — it is a core commitment of ferrari88. We continuously invest in the latest security infrastructure to keep your information safe at all times:

• 256-bit SSL encryption: All communications between your device and ferrari88 servers are transmitted via bank-grade encryption protocols, making your data unreadable to any unauthorised party.
• Two-factor authentication (2FA): An additional security layer that requires a second verification each time you log in from a new device.
• 24/7 security monitoring: Automated monitoring systems operate around the clock to detect and block any suspicious access attempts.
• Internal access controls: Only ferrari88 staff who have been granted specific authorisation may access members' personal data, and every access is recorded in an audit log.
• Regular security testing: Penetration testing and security audits are conducted regularly by independent cybersecurity experts.
• Secure data storage: Sensitive data is stored on servers protected with strict physical and digital controls, with fully encrypted backups.

As a ferrari88 member, you have full rights over your personal data. ferrari88 respects and facilitates the exercise of these rights:

To exercise any of the above rights, please contact the ferrari88 support team via the in-platform 24/7 live chat. We will process your request within 30 business days.

The ferrari88 website and app use cookies and similar tracking technologies to enhance the user experience and ensure platform security. The following are the types of cookies we use:

• Mandatory session cookies: Required for core platform functions such as login, navigation and session security. These cookies cannot be disabled without affecting platform functionality.
• Preference cookies: Save your settings and preferences such as display language and interface theme to provide a more personalised experience.
• Analytics cookies: Helps us understand platform usage patterns in an aggregated and anonymous manner for continuous improvement.
• Security cookies: Used to detect and prevent fraudulent activity, bot usage and other security threats.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality and your experience on the ferrari88 platform.

Ferrari88 retains your personal data only for as long as necessary to fulfil the original purpose of collection or to comply with relevant legal obligations. The following are our data retention guidelines:

• Active account data: Retained for as long as your account is active and for a period of 5 years after account closure for legal compliance and audit purposes.
• Financial transaction records: Retained for a minimum of 7 years in line with financial legislation and reporting requirements applicable in Malaysia.
• KYC and identity verification records: Retained for the duration of membership and for at least 5 years after account closure.
• Support communication logs: Retained for 2 years for reference and service improvement purposes.
• Analytics data: Anonymised usage data may be retained for a longer period for trend analysis and platform development purposes.

After the applicable retention period has ended, your data will be securely deleted or anonymised using procedures that ensure it cannot be re-identified.

Ferrari88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or technological developments. Any material changes will be communicated to you via:

• In-platform notifications on ferrari88 while you are logged in
• Notification email to the address registered in your account
• A prominent notice on the ferrari88 website homepage

Changes will take effect at least 14 days after notice is given, unless the change is required immediately for security or urgent legal reasons. By continuing to use the ferrari88 platform after the effective date, you are deemed to have accepted the latest version of the Privacy Policy.

If you have any questions, concerns, or wish to exercise your data protection rights, the ferrari88 team is ready to assist you. We are committed to providing accurate and thorough responses within a reasonable timeframe.

• 24/7 Live Chat: The fastest way to get help — available directly within the ferrari88 platform at any time.
• Official email: [email protected] — for more detailed written inquiries regarding privacy and data.
• Response time: General inquiries are answered within 24 hours; requests related to personal data rights are processed within 30 business days.

If you are not satisfied with how ferrari88 handles your personal data after contacting us, you have the right to lodge a complaint with the relevant data protection authority in Malaysia.